Terms of Service

Effective Date: January 29, 2025

 

1. Acceptance of Terms

By accessing or using any part of our website, booking services, submitting information, or engaging with our communication tools (including SMS and email), you agree to these Terms of Service. If you do not agree, do not use our services.

2. Services Provided

OnPointe Alliance Fingerprinting Solutions offers fingerprinting services, background check facilitation, and related support. This includes both in-person and mobile appointments, training programs, and digital resources.

We reserve the right to modify, discontinue, or add to our services at any time without notice.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate, complete, and current information

  • Comply with all applicable local, state, and federal laws

  • Use our services only for lawful and authorized purposes

  • Maintain the confidentiality of account information (if applicable)

4. Payment & Refund Policy

All payments must be made in full at the time of booking unless otherwise agreed upon. Services are non-refundable once rendered. Cancellations or reschedules must adhere to our posted cancellation policy, available on our scheduling page.

5. SMS and Email Communication

By providing your phone number and/or email, you consent to receive service-related communications from us.

  • SMS will be used only for appointment confirmations, updates, or follow-ups.

  • You can opt-out of SMS by replying “STOP.”

  • You may unsubscribe from emails by clicking the “UNSUBSCRIBE” link in any message.

We do not share or sell your contact information to third parties for marketing.

6. Data and Privacy

Your use of our services is also governed by our Privacy Policy. Personal data is collected, used, and protected as outlined in that policy.

We comply with all applicable data privacy regulations, including but not limited to the CCPA and relevant biometric data protection laws.

7. Intellectual Property

All content on our website, including text, graphics, logos, digital downloads, and training materials, are the property of OnPointe Alliance Fingerprinting Solutions and protected by copyright laws. You may not reproduce, distribute, or exploit our content without written permission.

8. Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee that our services will meet every user’s expectations or be uninterrupted or error-free.

9. Limitation of Liability

OnPointe Alliance Fingerprinting Solutions will not be liable for any indirect, incidental, or consequential damages resulting from your use of our services, including delays or technical malfunctions.

10. External Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites. Access them at your own risk.

11. Modifications to Terms

We may update these Terms of Service at any time. Updates will be posted on this page. Continued use of our services after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of the State of Texas. Any legal disputes shall be handled in a court of competent jurisdiction within Texas.

Questions or Concerns?
Please contact us at info@onpointealliance.com or (888) 741-7926.